NDIS Staff Training Services for Providers & Workers

Yes. Heal at Home reviews the participant’s clinical information, support plan, risks, routines and equipment so training reflects the actual support workers are expected to provide.

Training is delivered by an appropriately qualified Heal at Home registered nurse or clinical nurse educator with relevant knowledge and clinical experience.

Workers may receive documentation of attendance and, where an individual assessment is completed, a record of the competency outcome. This is not a nationally recognised qualification unless expressly identified as such.

No. Attendance and competency are different. A worker must demonstrate the required knowledge and practical skills before a competency outcome can be recorded.

Selected theory components may be delivered online. Practical skills and competency assessments may require face-to-face delivery depending on the procedure, equipment, participant and clinical risks.

Yes. We can coordinate training for groups of workers supporting the same participant. Each worker requiring competency confirmation is assessed individually.

Yes. Refresher training and reassessment can be arranged when a care plan changes, the participant’s clinical needs change, an incident or concern occurs, a worker has not recently performed the support, or a scheduled review is due.

Yes. If the participant does not have a suitable current plan, Heal at Home can discuss a nursing assessment and participant-specific care plan before training is delivered.

Yes. In addition to staff training, we can provide nursing assessments, care plans, clinical risk guidance, competency assessment, nursing delegation where appropriate, ongoing clinical review and community nursing care.

Yes. We provide clinical training for Support at Home, home care and aged care teams where the requested training is within our professional scope and supported by appropriate clinical information.

Our nurses undertake continuing professional development relevant to their roles and scopes of practice. This may include clinical education, practical skills review, evidence and guideline updates, webinars, workshops, case discussion, reflective practice and learning through our professional memberships and affiliations.

Heal at Home participates in the Australian College of Nursing Organisation Affiliate Program and holds memberships with Wounds Australia and Continence Health Australia, formerly the Continence Foundation of Australia. These connections help our nursing team access professional education, clinical resources and relevant sector updates.

We provide face-to-face services across selected metropolitan, regional and country locations in South Australia, Western Australia, Victoria, Queensland and New South Wales. Contact us to confirm availability and travel arrangements for your location.