Stoma Care Nursing Services & Colostomy Bag Care
SPECIALIST STOMA CARE AND SUPPORT AT HOME
Expert Stoma Care, Built Around Your Needs
Heal at Home provides specialist stoma assessments, nursing care and management plans for children, adults and older Australians living in private homes and community based supported accommodation.
Our stoma specialist nurses assess the stoma, surrounding skin, appliance fit, output and current support needs. We provide appliance changes, skin care, clinical monitoring, product recommendations and personalised stoma care plans.
With your consent, we can work with your family, GP, surgeon, support workers and care provider to support safe and coordinated stoma management.
Our Stoma Management Services
Comprehensive Specialist Stoma Care at Home
Specialist Stoma Assessments
Colostomy Care
Ileostomy Care
Urostomy Care
Stoma Appliance Changes
Peristomal Skin Management
Stoma Care Plans
Product and Consumables Recommendations
Staff Training and Competency Assessment
What We Assess
A Thorough and Personalised Clinical Assessment
- A specialist stoma assessment may include:
- Type, location and history of the stoma
- Stoma size, shape, colour and appearance
- Stoma output and changes in output
- Condition of the surrounding skin
- Appliance fit, wear time and leakage
- Current stoma products and accessories
- Pain, bleeding, swelling or discomfort
- Nutrition and hydration concerns
- Ability to manage the stoma independently
- Mobility, dexterity and communication needs
- Previous stoma related complications
- Current family and support worker involvement
- Product storage and disposal
- Clinical risks and escalation requirements
- The assessment is tailored to the client’s stoma, health needs, daily routine and personal goals.
WHAT YOU RECEIVE
Clear Clinical Guidance For Safer Care
Following the assessment, you may receive:
Specialist Stoma Assessment Report
Personalised Stoma Care Plan
Product Recommendations
Risk and Escalation Guidance
Staff Training Recommendations
Review Recommendations
What Our Stoma Management Service Does Not Include
Clear Information About Our Role
- Heal at Home focuses exclusively on nursing. Our stoma service does not:
- Replace your surgeon, GP or emergency services
- Diagnose the underlying medical cause of a new complication
- Prescribe medication
- Authorise untrained workers to provide stoma care
- Guarantee that products or nursing services will be funded by the NDIS, Support at Home or an insurer
- Provide emergency or urgent medical treatment
- Severe abdominal pain, uncontrolled bleeding, sudden stoma discolouration, no output with vomiting, significant swelling or acute deterioration requires urgent medical assessment. Call 000 in an emergency.
NDIS Staff Training Requirements
Participant Specific Stoma Care Training
- Heal at Home provides participant specific stoma care training for support workers and care teams.
- Training may include:
- Understanding the current stoma care plan
- Preparing equipment and maintaining hygiene
- Emptying and changing stoma appliances
- Cleaning and protecting the surrounding skin
- Monitoring and documenting stoma output
- Recognising leakage and skin damage
- Identifying changes requiring clinical review
- Emergency and escalation procedures
- Worker competency assessment
- Refresher training and reassessment
- Training is based on the participant’s current care plan, individual support needs and applicable NDIS requirements. Providers remain responsible for ensuring workers have current skills, documented competency and access to appropriate clinical supervision.
How the Assessment Process Works
Simple, Clear And Personalised
Contact or Refer
Call our team or complete the nursing assessment referral form.
Initial Discussion
We discuss the reason for referral, current concerns and available clinical information.
Nursing Assessment
A registered nurse completes a comprehensive assessment in the client’s home or another agreed location.
Clinical Documentation
We prepare the relevant assessment report, nursing care plan and recommendations.
Review and Next Steps
We explain the recommendations and discuss nursing care, training or further clinical support where required.
How Medication Management Works
Simple, Clear And Personalised
Contact or Refer
Initial Discussion
Specialist Assessment
Care Planning
Nursing Care or Staff Training
Ongoing Review
Benefits of Specialist Stoma Care
Why A Professional Assessment Matters
Specialist Clinical Knowledge
Improved Appliance Fit
Better Skin Health
Safer and More Consistent Care
Greater Independence
Ongoing Clinical Review
Why Choose Heal at Home?
Specialist Stoma Management Across Australia
- Heal at Home is a proudly Australian and family owned nursing organisation. Our stoma services are provided by qualified registered nurses, stoma specialist nurses and nurse educators.
- Stoma specialist nurses available
- Comprehensive specialist stoma assessments
- Colostomy, ileostomy and urostomy support
- Personalised stoma care plans
- Appliance changes and skin management
- Product and consumables recommendations
- Ongoing clinical monitoring and reviews
- NDIS staff training and competency assessments
- Collaboration with GPs, surgeons and care providers
- Services across metropolitan, regional and country communities
- We currently provide services across South Australia, Western Australia, Queensland, New South Wales and Victoria.
What Our Clients Say About Heal at Home
See what our clients and families have to say about their experience with Heal at Home and our personalised in-home nursing and care services.
Frequently Asked Questions
Yes. Heal at Home has nurses with specialist knowledge and experience in stoma assessment, appliance management, skin care and ongoing clinical support.
We provide nursing support for clients with colostomies, ileostomies and urostomies.
Yes. Our nurses can empty and change stoma appliances, provide skin care and monitor the stoma in the client’s home.
Yes. Our stoma specialist nurses can assess appliance fit, leakage and peristomal skin damage and provide appropriate recommendations.
Yes. We develop individualised plans covering appliance changes, skin care, output monitoring, documentation and escalation.
Yes. Following assessment, we can recommend suitable appliances, accessories and estimated quantities based on the client’s needs.
Yes. Our nurse educators provide participant specific stoma training and competency assessments for support workers and care teams.
Have Another Question?
Our Clinical Partners
We work with and maintain professional affiliations with respected Australian nursing and clinical organisations.
Wounds Australia
Clinical Partner
Continence Health
Australia Member
Australian College of Nursing
Affiliate Member
