Complex Bowel Care & Continence Nurse Support Across Australia
SPECIALIST COMPLEX BOWEL CARE AT HOME
Safe, Personalised and Clinically Led Bowel Care
Heal at Home provides complex bowel care assessments, nursing support and care planning for children, adults and older Australians living in private homes and community based supported accommodation.
Our registered nurses assess bowel care needs, identify clinical risks and develop participant specific complex bowel care plans. We also provide nursing care, clinical reviews and staff training based on the client’s prescribed bowel care requirements.
With your consent, we can work with your family, GP, specialist, support workers and care provider to support safe and coordinated bowel care.
Our Complex Bowel Care Services
Comprehensive Clinical Support at Home
Complex Bowel Care Assessments
Complex Bowel Care Plans
Clinical Nursing Support
Prescribed Bowel Interventions
Bowel Monitoring
Autonomic Dysreflexia Risk Management
Skin Integrity Support
Care Plan Reviews
Staff Training and Competency Assessment
What We Assess
A Thorough and Personalised Clinical Assessment
- A complex bowel care assessment may include:
- Medical history and health conditions
- Current bowel pattern and routine
- Constipation, diarrhoea and faecal incontinence
- Stool consistency and frequency
- Abdominal pain, bloating or discomfort
- Prescribed bowel medicines and treatments
- Nutrition, fibre and fluid intake
- Mobility, positioning and physical support needs
- Cognition, communication and personal preferences
- Skin condition and hygiene requirements
- Risk of autonomic dysreflexia
- Current equipment and consumables
- Previous bowel related complications
- Current family and support worker involvement
- Emergency and escalation requirements
- The assessment is tailored to the client’s clinical needs and prescribed bowel care requirements.
WHAT YOU RECEIVE
Clear Clinical Guidance For Safer Care
Following the assessment, you may receive:
Complex Bowel Care Assessment Report
Participant Specific Bowel Care Plan
Risk and Emergency Guidance
Equipment and Consumables Recommendations
Staff Training Recommendations
Review Recommendations
What Our Complex Bowel Care Service Does Not Include
Clear Information About Our Role
- Heal at Home focuses exclusively on nursing. Our service does not:
- Diagnose the underlying medical cause of bowel dysfunction
- Prescribe or change bowel medication
- Replace your GP, specialist or emergency services
- Authorise untrained workers to perform complex bowel care
- Provide bowel interventions without a current care plan and appropriate clinical instructions
- Guarantee NDIS, Support at Home or insurer funding
- Provide emergency or urgent medical treatment
- Severe abdominal pain, significant bleeding, persistent vomiting, suspected bowel obstruction or signs of autonomic dysreflexia require urgent medical assessment. Call 1300 450 190 in an emergency.
NDIS Staff Training Requirements
Participant Specific Complex Bowel Care Training
- Complex bowel care is recognised as a High Intensity Daily Personal Activity under the NDIS Practice Standards.
- Heal at Home can provide:
- Participant specific complex bowel care training
- Education about the current bowel care plan
- Training in prescribed bowel care procedures
- Infection prevention and hygiene guidance
- Recognition of bowel related complications
- Autonomic dysreflexia awareness where relevant
- Documentation and clinical handover requirements
- Emergency and escalation procedures
- Worker competency assessments
- Refresher training and reassessment
- Delegation and clinical oversight where appropriate
- Training is based on a current participant specific support plan developed and overseen by an appropriately qualified health practitioner. NDIS providers remain responsible for ensuring workers have current skills, documented competency and access to appropriate supervision.
How the Assessment Process Works
Simple, Clear And Personalised
Contact or Refer
Call our team or complete the nursing assessment referral form.
Initial Discussion
We discuss the reason for referral, current concerns and available clinical information.
Nursing Assessment
A registered nurse completes a comprehensive assessment in the client’s home or another agreed location.
Clinical Documentation
We prepare the relevant assessment report, nursing care plan and recommendations.
Review and Next Steps
We explain the recommendations and discuss nursing care, training or further clinical support where required.
How Complex Bowel Care Works
Simple, Clear And Personalised
Contact or Refer
Initial Discussion
Nursing Assessment
Care Planning
Nursing Care or Staff Training
Ongoing Review
Benefits of Complex Bowel Care
Why A Professional Assessment Matters
Personalised Clinical Support
Reduced Clinical Risks
Safer and More Consistent Care
Greater Comfort and Independence
Clear Guidance for Care Teams
Ongoing Clinical Review
Why Choose Heal at Home?
Specialist Complex Bowel Care Across Australia
- Heal at Home is a proudly Australian and family owned nursing organisation. Our complex bowel care services and staff training are provided by qualified registered nurses and nurse educators.
- Comprehensive complex bowel care assessments
- Participant specific bowel care plans
- Clinical nursing support at home
- NDIS high intensity support training
- Staff competency assessments
- Delegation and clinical oversight where appropriate
- Autonomic dysreflexia risk planning
- Care plan reviews and clinical guidance
- Collaboration with GPs, specialists and care providers
- Services across metropolitan, regional and country communities
- We currently provide services across South Australia, Western Australia, Queensland, New South Wales and Victoria.
What Our Clients Say About Heal at Home
See what our clients and families have to say about their experience with Heal at Home and our personalised in-home nursing and care services.
Frequently Asked Questions
Complex bowel care involves specialised support for a person at risk of severe constipation, faecal incontinence or other bowel complications requiring a clinical care plan.
Our nurse assesses bowel patterns, prescribed treatments, health conditions, nutrition, hydration, mobility, clinical risks and required support.
Yes. Qualified nurses can provide complex bowel care in private homes and community settings when a current care plan and appropriate clinical instructions are available.
Yes. We develop participant specific plans covering bowel care procedures, monitoring, documentation, risks and escalation requirements.
Yes. We assess the worker’s knowledge and ability to follow the participant’s bowel care plan safely and respond to clinical concerns.
The plan should be reviewed when bowel patterns, health conditions, medicines, prescribed treatments or support needs change. Refresher training may also be required.
Have Another Question?
Our Clinical Partners
We work with and maintain professional affiliations with respected Australian nursing and clinical organisations.
Wounds Australia
Clinical Partner
Continence Health
Australia Member
Australian College of Nursing
Affiliate Member
