Routine & Complex Wound Care Services
SPECIALIST WOUND CARE AT HOME AND IN RESIDENTIAL AGED CARE
Expert Wound Assessment, Treatment and Ongoing Care
Heal at Home provides routine and complex wound care for children, adults and older Australians in private homes, supported living environments and residential aged care facilities.
Our wound care nurses assess the wound, develop an individualised management plan and provide dressing care, progress monitoring and clinical reviews. Wound care nurse practitioners are also available for in depth assessments and advanced clinical recommendations.
With your consent, we can work with your family, GP, specialist, residential aged care team and other health professionals to support coordinated wound management.
Our Wound Care Services
Routine and Complex Wound Care
Comprehensive Wound Assessments
Routine Wound Care
Complex Wound Management
Wound Care Nurse Practitioner Assessments
Individualised Wound Management Plans
Pressure Injury Management
Wound Progress Reviews
Residential Aged Care Wound Services
Staff Education and Competency Assessment
What We Assess
A Thorough and Personalised Clinical Assessment
- A routine or complex wound assessment may include:
- The cause, history and location of the wound
- Wound length, width and depth
- Wound bed, edges and surrounding skin
- Drainage, bleeding and odour
- Pain and changes in sensation
- Signs of infection or deterioration
- Circulation, swelling and pressure risks
- Diabetes and other health condition
- Mobility, positioning and pressure relief
- Nutrition, hydration and medicines
- Current dressings and treatment
- Previous wound care and healing progress
- Current family and care team involvement
- Clinical risks and escalation requirements
- The assessment is tailored to the wound and the client’s individual health needs.
WHAT YOU RECEIVE
Clear Clinical Guidance For Safer Care
Following the assessment, you may receive:
Wound Assessment Report
Individualised Wound Management Plan
Dressing and Consumables Recommendations
Pressure Injury Prevention Plan
Risk and Escalation Guidance
Review Recommendations
What Our Wound Care Service Does Not Include
Clear Information About Our Role
- Heal at Home focuses exclusively on nursing. Our wound care service does not:
- Replace emergency, medical, surgical or vascular care
- Guarantee that a wound will heal within a particular timeframe
- Prescribe antibiotics or medicines outside the clinician’s authorised scope
- Commence compression therapy without appropriate clinical assessment
- Provide treatment outside the nurse’s qualifications or scope of practice
- Guarantee NDIS, aged care or insurer funding
- Provide emergency or urgent medical treatment
- Rapidly spreading redness, uncontrolled bleeding, severe pain, fever or sudden wound deterioration requires urgent medical assessment. Call 000 in an emergency.
What We Assess
A Thorough and Personalised Clinical Assessment
- A routine or complex wound assessment may include:
- The cause, history and location of the wound
- Wound length, width and depth
- Wound bed, edges and surrounding skin
- Drainage, bleeding and odour
- Pain and changes in sensation
- Signs of infection or deterioration
- Circulation, swelling and pressure risks
- Diabetes and other health condition
- Mobility, positioning and pressure relief
- Nutrition, hydration and medicines
- Current dressings and treatment
- Previous wound care and healing progress
- Current family and care team involvement
- Clinical risks and escalation requirements
- The assessment is tailored to the wound and the client’s individual health needs.
How the Assessment Process Works
Simple, Clear And Personalised
Contact or Refer
Call our team or complete the nursing assessment referral form.
Initial Discussion
We discuss the reason for referral, current concerns and available clinical information.
Nursing Assessment
A registered nurse completes a comprehensive assessment in the client’s home or another agreed location.
Clinical Documentation
We prepare the relevant assessment report, nursing care plan and recommendations.
Review and Next Steps
We explain the recommendations and discuss nursing care, training or further clinical support where required.
How Wound Care Works
Simple, Clear And Personalised
Contact or Refer
Initial Clinical Review
Wound Assessment
Care Planning
Ongoing Wound Care
Specialist Review
Benefits of Professional Wound Care
Why A Professional Assessment Matters
Individualised Treatment
Early Identification of Complications
Improved Continuity of Care
Regular Healing Reviews
Pressure Injury Prevention
Care Where You Live
Why Choose Heal at Home?
Specialist Wound Care Across Australia
- Heal at Home is a proudly Australian and family owned nursing organisation. Our wound care services are provided by experienced registered nurses, wound care nurses and wound care nurse practitioners.
- Routine and complex wound assessments
- Wound care nurse practitioners available
- Individualised wound management plans
- Dressing and consumables recommendations
- Scheduled dressing changes and clinical reviews
- Pressure injury prevention and management
- Services in private homes and residential aged care
- Staff education and competency assessments
- Collaboration with GPs, specialists and care providers
- Services across metropolitan, regional and country communities
- We currently provide services across South Australia, Western Australia, Queensland, New South Wales and Victoria.
What Our Clients Say About Heal at Home
See what our clients and families have to say about their experience with Heal at Home and our personalised in-home nursing and care services.
Frequently Asked Questions
We provide care for surgical wounds, skin tears, pressure injuries, diabetic wounds, leg ulcers, dehisced wounds and other chronic or complex wounds.
Our nurse assesses the wound, surrounding skin, pain, drainage, signs of infection and factors affecting healing. We then develop an individualised wound management plan.
Yes. Our wound care nurse practitioners provide in depth assessments and advanced clinical recommendations for complex, recurring, deteriorating or non-healing wounds.
Yes. Our nurses provide scheduled dressing changes and ongoing wound monitoring according to the current wound management plan.
Yes. We provide wound assessments, wound management plans, dressing care, progress reviews and nurse practitioner assessments within residential aged care facilities.
Yes. With your consent, we collaborate with GPs, specialists, facility nurses and other health professionals to support coordinated wound care.
You, a family member or an organisation can contact Heal at Home directly or submit a referral. We will review the information and arrange the appropriate nurse or nurse practitioner.
Have Another Question?
Our Clinical Partners
We work with and maintain professional affiliations with respected Australian nursing and clinical organisations.
Wounds Australia
Clinical Partner
Continence Health
Australia Member
Australian College of Nursing
Affiliate Member
