Medication Management for Seniors & Elderly
PROFESSIONAL MEDICATION MANAGEMENT AT HOME
Safer Medication Support, Built Around You
Heal at Home provides comprehensive medication management services for children, adults and older Australians living in private homes and community based supported accommodation.
Our registered nurses assess medication needs, identify medication related risks and develop personalised care plans. We provide prompting, supervision, administration, monitoring and education based on each client’s prescribed medicines and required level of support.
With your consent, we can work with your family, GP, pharmacist, specialist, support workers and care provider to support safe and coordinated medication management.
Our Medication Management Services
Comprehensive Medication Support at Home
Medication Assessments
Medication Prompting and Supervision
Medication Administration
Medication Care Plans
Medication Monitoring
Medication Reconciliation Support
Different Medication Routes
PEG Medication Administration
Hospital Discharge Medication Support
Staff Training and Competency Assessment
What We Assess
A Thorough and Personalised Clinical Assessment
- A medication assessment may include:
- Current medicines and administration times
- Medication orders and pharmacy records
- Allergies and previous adverse reactions
- Medical history and health conditions
- Ability to understand and manage medicines
- Memory, cognition and communication
- Swallowing and PEG medication requirements
- High risk and as required medicines
- Medication storage and security
- Missed doses and medication incidents
- Side effects and changes in health
- Current family and support worker involvement
- Documentation and clinical handover
- Emergency and escalation procedures
- The assessment is tailored to the client’s individual health and medication support needs.
WHAT YOU RECEIVE
Clear Clinical Guidance For Safer Care
Following the assessment, you may receive:
Medication Assessment Report
Personalised Medication Care Plan
Medication Administration Guidance
Risk and Escalation Guidance
Training Recommendations
Review Recommendations
What Our Medication Service Does Not Include
Clear Information About Our Role
- Heal at Home focuses exclusively on nursing. Our medication service does not:
- Provide routine medication administration in residential aged care facilities
- Replace the nursing team employed by a residential aged care facility
- Prescribe medication
- Independently start, stop or change medicines or dosages
- Replace your GP, pharmacist or specialist
- Dispense medicines as a pharmacy
- Authorise untrained workers to administer medication
- Guarantee NDIS, Support at Home or insurer funding
- Provide emergency or urgent medical treatment
- Medication administration requires current instructions from an authorised prescriber. Call 000 in a medical emergency.
Staff Training and Competency Assessment
Participant Specific Medication Training
- Our nurse educators provide medication training for support workers based on the client’s current medication orders, care plan and required support.
- Understanding the medication care plan
- Safe medication prompting and assistance
- Medication administration procedures
- Documentation and medication records
- Safe storage and handling
- Recognising side effects and adverse reactions
- Responding to missed doses and medication incidents
- Emergency and escalation procedures
- Worker competency assessment
- Refresher training and reassessment
- Where delegation is appropriate, it is completed by a registered nurse following assessment, training, competency confirmation and consideration of the required clinical supervision.
How the Assessment Process Works
Simple, Clear And Personalised
Contact or Refer
Call our team or complete the nursing assessment referral form.
Initial Discussion
We discuss the reason for referral, current concerns and available clinical information.
Nursing Assessment
A registered nurse completes a comprehensive assessment in the client’s home or another agreed location.
Clinical Documentation
We prepare the relevant assessment report, nursing care plan and recommendations.
Review and Next Steps
We explain the recommendations and discuss nursing care, training or further clinical support where required.
How Medication Management Works
Simple, Clear And Personalised
Contact or Refer
Initial Discussion
Nursing Assessment
Care Planning
Nursing Support or Staff Training
Ongoing Review
Benefits of Medication Management
Why A Professional Assessment Matters
Reduced Medication Risks
Personalised Support
Safer Medication Administration
Greater Independence
Clear Guidance for Care Teams
Ongoing Clinical Review
Why Choose Heal at Home?
Specialist Medication Management Across Australia
- Heal at Home is a proudly Australian and family owned nursing organisation. Our medication services are provided by qualified registered nurses and nurse educators with community nursing experience and relevant clinical expertise.
- Comprehensive medication assessments
- Personalised medication care plans
- Medication prompting and administration
- Support for different prescribed medication routes
- PEG medication administration
- Hospital discharge medication support
- Staff training and competency assessments
- Delegation and clinical guidance where appropriate
- Collaboration with GPs, pharmacists and care providers
- Services across metropolitan, regional and country communities
- We currently provide services across South Australia, Western Australia, Queensland, New South Wales and Victoria.
What Our Clients Say About Heal at Home
See what our clients and families have to say about their experience with Heal at Home and our personalised in-home nursing and care services.
Frequently Asked Questions
Yes. Our nurses can administer prescribed medicines in private homes and community settings when current medication orders are available.
Depending on clinical requirements, our nurses may administer prescribed oral, topical, inhaled, enteral, rectal, subcutaneous, intramuscular and intravenous medicines.
Yes. Our nurses may administer prescribed medication through a PEG or enteral feeding tube when appropriate orders and a current care plan are available.
Yes. We can assess whether prompting, supervision or administration by a nurse is the appropriate level of support.
Yes. We develop personalised plans covering medication support, administration, monitoring, documentation and escalation.
Yes. Our nurse educators provide participant specific medication training and competency assessments based on current medication orders and the care plan.
No. We do not provide routine medication administration within residential aged care facilities because they have their own nursing teams responsible for residents’ medicines.
Have Another Question?
Our Clinical Partners
We work with and maintain professional affiliations with respected Australian nursing and clinical organisations.
Wounds Australia
Clinical Partner
Continence Health
Australia Member
Australian College of Nursing
Affiliate Member
